E Deal Nepal does not accept returns of any kind for goods once sold.
If your product is damaged, defective, incorrect or incomplete at the time of delivery, your product is eligible for replacement only within a timeframe of two days from day of delivery.
No, Change of mind is not applicable as a Replacement Reason for this product.
A two days period is provided only in case your product is damaged, defective or incorrect.
E Deal Nepal does not accept returns for products once sold and hence, no refund shall be provided.
However, in case a product is replaced or repaired under warranty, the customer will be liable to pay adjusted amount (if any).
In order to help you resolve issues with your product, we may troubleshoot your product either through online tools, over the phone, and/or through an in-person technical visit.
If a defect is determined within the replacement Window, a replacement, if provided by the brand, of the same model will be provided at no additional cost. If no defect is confirmed or the issue is not diagnosed within two days of delivery, you will be directed to a brand service centre to resolve any subsequent issues.
In any case, only one replacement shall be provided.
Yes, the freebie has to be returned along with the product.