E Deal Nepal does not accept returns of any kind for goods once sold.
However, a customer might opt for replacement within two days of delivery only if the product is damaged during delivery or has a manufacturing defect.
If such, please file a request here or our mail within two days of the delivery date.
Change of mind is not applicable as a Return Reason for this product.
If the replacement period is over and in case of a manufacturing defect, check product warranty details HERE.
• Covered in Warranty
• Not Covered in Warranty
If applicable, brand warranty could be given by the company.
• For brand warranty, please refer to the Brand Contact List.
For more information please view our Warranty Policy.
E Deal Nepal strictly adheres to its rules and ensures confirmation via phone before every order.
If your order status is currently “Waiting for confirmation”, wait for our sales team to reach you.
However, if you have confirmed your order with our Sales team via phone and opt to cancel your order, we might levy cancellation charges depending on where your order has reached. In such a case, to cancel your order, fill out the form below and wait for our sales team to contact you.